sometimes scooter wheels break.

when they do, we want to make it easy to get a replacement. that's why we created our automated replacement portal to help you get riding again.

sometimes, there can be defects in the urethane that are invisible to the eye, as they're within the middle of the urethane. these can cause urethane to separate from the core. these issues will usually appear instantly, so we will replace wheels with urethane separation within 30 days of your order.

flatspotting and cracking of the urethane will eventually happen to all wheels after extended use. these incidents are not covered under our warranty.